Evaluate technology trustworthiness based on World Economic Forum Digital Trust Framework
Digital Trust Goals
The WEF framework defines three core goals that inform digital trust:
🔒 Security and Reliability
Technology and data are well-protected against attacks while operating as designed according to clearly defined parameters.
📋 Accountability and Oversight
Responsibilities for trustworthiness are well-defined with provisions for addressing failures and ensuring standards are followed.
🌐 Inclusive, Ethical and Responsible Use
Technology serves as steward for all people and society, ensuring broad access and ethically responsible outcomes.
Technology Details
🔐 Cybersecurity
Focused on security of digital systems, ensuring confidentiality, integrity and availability of data and systems, with resilience against unauthorized access and damage.
Comprehensive security-by-design
Partial implementation
Limited or unclear
Certified compliance
Partial alignment
No clear alignment
Public security labels/certifications
Basic security documentation
Limited transparency
🛡️ Safety
Encompasses efforts to prevent harm (emotional, physical, psychological) to people or society from technology uses and data processing.
Comprehensive inclusive design
Basic accessibility features
Limited consideration
Context-specific safety protocols
Basic safety measures
One-size-fits-all approach
Active industry coordination
Some coordination
Isolated approach
👁️ Transparency
Requires honesty and clarity around digital operations, reducing information asymmetry and signaling intent to act in stakeholders' interests.
User-centric documentation
Technical documentation available
Limited documentation
Clear, actionable information
Somewhat understandable
Complex or unclear
Clear transparency policy
Some disclosure limitations
Minimal disclosure
🔗 Interoperability
The ability of information systems to connect and exchange information for mutual use without undue burden or restriction.
Full standards compliance
Partial standards support
Proprietary/limited standards
Clear governance framework
Basic agreements in place
Ad-hoc arrangements
Secure interoperability design
Basic security measures
Security concerns unaddressed
📊 Auditability
The ability for both organizations and third parties to review and confirm activities and results of technology, data processing and governance processes.
Built-in audit capabilities
Basic logging/tracking
Limited audit capabilities
Comprehensive audit scope
Quantitative audit mainly
Limited audit scope
Internal & external audits
Internal audits only
Limited audit provisions
⚖️ Redressability
The possibility of obtaining recourse where individuals, groups or entities have been negatively affected by technological processes, systems or data uses.
Clear redress processes
Basic complaint process
No clear redress path
User-friendly redress system
Standard support processes
Burdensome processes
Compensation mechanisms
Limited remediation
No clear remediation
⚖️ Fairness
Requires technology and data processing to be aware of potential for disparate impact and aim to achieve just and equitable outcomes for all stakeholders.
Documented fairness decisions
Some fairness consideration
Limited fairness analysis
Comprehensive impact assessment
Basic impact analysis
No impact assessment
Multiple personas evaluated
Limited persona consideration
Single persona approach
🔐 Privacy
For individuals, the expectation of control over personal information. For organizations, meeting this expectation through data processing that facilitates individual autonomy through notice and control.