Dashboard

Duration: Custom (from 15-01-2024 to 11-04-2024) | Project: RO Team - 14-01-2024 | Agent: Bhushan Ghotke
24
Total Completed Calls
2:21
Average Call Duration
5.58
Call Performance Score
14.58
Call Quality Score
Total Completed Call Count
24 calls
Average Call Duration
Total: 2:21sec
Call Performance Score
5.58
Call Success Rate
Success Rate Analysis
Call Quality Score
14.58
Call Sentiments Analysis
Sentiment Distribution
Facts Finding and Probing
Performance Metrics
Agent Professionalism
85%
Objection Handling
78%
Communication
92%
Call Opening
88%